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Tel: 0115 979 5080
Opening Times: 8am - 4pm Mon-Fri

Main Content

Includes

  • 2L Porta Rinse Pink Bowl Cleaner (For the flush)
  • 2L Porta Chem Enviromentally Friendly Blue Toilet Fluid (For waste)

Porta Rinse (Pink) Features

  • Cleans, Freshens & Disinfects
  • Keeps the flush tank fresh
  • Prevents algae build up
  • Helps prevent odours when the toilet is flushed
  • Add 100ml for every 10 Litres of water
  • Level indicator on side of bottle
  • Complies with EC648/2004

Porta Chem (Blue) Features

  • Formaldehyde Free & Envonmentally Friendly
  • Pleasantly perfumed
  • For use in waste tank of all portable toilets
  • Add 100ml for every 10 Litres of water
  • Level indicator on side of bottle
  • Complies with EC648/2008

Delivery

Outdoor Trail offers Free UK Delivery* on most of our listings. We aim to despatch all orders within 1-2 working days of receiving cleared payment. We use both Royal Mail and courier services to deliver your orders.

When your order is despatched, you will receive a confirmation email from us containing the tracking reference (if applicable) together with an estimated delivery date.

If your item is sent via courier, these are typically delivered the next working day, although some areas may be two working days. For items sent via Royal Mail, please allow up to five working days for delivery. Whilst we endeavour to provide accurate delivery estimates, delivery times can vary due to external influences.

Unfortunately, goods cannot be collected from our premises.

* Orders to Northern Ireland, Scottish Highlands, and Offshore may incur a £9.00 surcharge depending upon item weight. Please contact us for more details.

Royal Mail      UKMail

Returns

Changed your Mind / Unwanted Item

We offer a 100% satisfaction guarantee. If you are not completely satisfied with your purchase, please contact us within 7 days of receipt and advise us you wish to return it.

  • Please contact our customer services team via info@outdoortrail.co.uk
  • Any item returned to us must be in itís original packaging and include all parts / accessories.
  • The buyer is responsible for the return shipping costs.
  • Reasonable care must be taken to ensure the item will not be damaged in transit.
  • Once your item has been received and inspected, a full refund will be processed via the original payment method. For most electronic payments, please allow 3-5 working days for the refund to clear.

Faulty Items

Within 28 days:

  • Please contact our customer services team via info@outdoortrail.co.uk
  • We will arrange a collection from your home, or we may ask you to return the item to us at your expense and reimburse you for the postage costs.
  • Reasonable care must be taken to ensure the item will not be damaged in transit.
  • Once your item has been received and inspected, you can choose to have a replacement item sent to you (stock permitting), or a full refund.
  • For a replacement item, please allow 2-3 working days for delivery.
  • For a refund, please allow 3-5 working days for the refund to clear.

After 28 days:

  • Please contact our customer services team via info@outdoortrail.co.uk to arrange for your item to be returned to us.
  • We will endeavour to repair your item, or in the event your item cannot be repaired, a replacement item will be offered. At our discretion, a partial or full refund may be offered.
  • Your repaired / replaced item will be returned to you.

Please note: If a product is returned to us as faulty, but is not found to have a manufacturing fault or if a fault has developed as a result of misuse or wear and tear, no product or postage costs will be refunded. It will then be the responsibility of the buyer to arrange to collect the product or pay for shipping costs for the product to be returned.

Wrong Item / Description

In the unlikely event we send you the wrong item, or the item description is incorrect, please contact us and we will arrange to either:

  • Send the correct item with collection / return of the incorrect item.
  • Collect the incorrect item, and once received and inspected, issue a full refund via the original payment method. For most electronic payments, please allow 3-5 working days for the refund to clear.
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Delivery

Outdoor Trail offers Free UK Delivery* on most of our listings. We aim to despatch all orders within 1-2 working days of receiving cleared payment. We use both Royal Mail and courier services to deliver your orders.

When your order is despatched, you will receive a confirmation email from us containing the tracking reference (if applicable) together with an estimated delivery date.

If your item is sent via courier, these are typically delivered the next working day, although some areas may be two working days. For items sent via Royal Mail, please allow up to five working days for delivery. Whilst we endeavour to provide accurate delivery estimates, delivery times can vary due to external influences.

Unfortunately, goods cannot be collected from our premises.

* Orders to Northern Ireland, Scottish Highlands, and Offshore may incur a £9.00 surcharge depending upon item weight. Please contact us for more details.

Royal Mail      UKMail